A few days ago, I placed an order for a memory card for my digital camera, and was surprised (in a bad way) when the estimated arrival date as going to be August 8th (way too late for using on vacation). Even getting a letter across the US doesn't take that long. I know that the “pleasant surprise” strategy of customer relations often works wonders, but c'mon, this is overdoing it, right ?
I tracked the package just now and saw this:
|Date||Time||Location Service Area||Checkpoint Details|
|Jul 30, 2005||01:31:00 AM||WATERTOWN MA US||In transit|
|Jul 30, 2005||01:30:00 AM||HODGKINS IL US||Departure Scan|
|Jul 29, 2005||08:52:32 PM||HODGKINS IL US||Shipment picked up from seller's facility|
|Jul 29, 2005||12:10:17 AM||US||Carrier notified to pick up package|
Unless, of course, it's really going to take UPS a week to move a small package about ten miles.